1. Introduction
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Welcome to Superdone LLC ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data.By using our website or services, you agree to the collection and use of information as described in this Privacy Policy.

2. Information We Collect

We collect information to provide better services to our users. This may include:

2.1 Personal Information You Provide to Us:
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- Name
- Email address
- Other contact details you voluntarily provide when you contact us or sign up for newsletters, marketing, or other communications.

2.2 Information Collected Automatically
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‍When you visit our website, we automatically collect certain information about your device and interaction with our site, such as:

- IP address
- Browser type
- Pages visited
- Time and date of visit
- Referring website addresses: This information is collected through cookies and similar tracking technologies, including Google Analytics.

2.3 Marketing and CRM Data

‍We use third-party services such as HubSpot and Mailchimp to manage customer relationships and send marketing emails. These platforms may collect and store your contact information to facilitate communication.

2.4 Meeting Content
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‍When you invite Superdone to join your meetings, we capture and store the meeting transcript. These transcripts, along with any summaries or related data generated from them, are securely stored and used solely to provide our services—such as summaries, insights, and analysis. We may also use this data internally for testing and improving our systems, but never for purposes unrelated to delivering value to our users.


3. How We Use Your Information‍

We use the information we collect to:

- Provide, operate, and maintain our website and services
- Respond to your inquiries and provide customer support
- Send newsletters, marketing emails, and other communications (with an option to unsubscribe)
- Analyze website usage to improve our services
- Comply with legal obligations

4. Third-Party Services

We use trusted third-party providers to help operate our business efficiently and improve your experience:

- Google Analytics: Helps us analyze how visitors use our website, track trends, and improve our services. Google Analytics collects information such as IP address, device type, and pages visited. You can learn more about Google's privacy practices at Google Privacy & Terms.

- Attio and Customer.io: Customer Relationship Management (CRM) and email marketing platforms that help us manage communications. These services may collect your contact information and usage data to enable targeted email campaigns and service improvements.

We do not share your personal information with third parties for their own marketing purposes.

5. Data from EU, EEA and UK Residents

We welcome users from the European Union (EU), European Economic Area (EEA), and the United Kingdom (UK), and we process personal data in accordance with the General Data Protection Regulation (GDPR) and the UK GDPR.
We collect and use personal data from users in these regions only as permitted by applicable law. This includes processing based on consent (such as signing up for our services), to fulfill contractual obligations, and where we have a legitimate interest that is not overridden by your privacy rights.
Users from these regions have specific rights with respect to their personal data, which are outlined in Section 9 of this policy. If you have any questions about how your data is processed or wish to exercise your rights, please contact us at privacy@Superdone.ai..


6. Children’s Privacy
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Our services are not directed toward individuals under the age of 16. We do not knowingly collect personal data from children under 16 without verifiable parental consent. If we discover that a child under 16 has provided us with personal information without consent, we will delete such information as soon as possible.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our website. Cookies help us improve your user experience by remembering your preferences and analyzing usage patterns.You can control or disable cookies through your browser settings; however, some parts of our site may not function properly if cookies are disabled.

8. How We Protect Your Information
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Under no circumstances shall Superdone LLC be liable for any loss of data, revenue, profit, interest, or downtime costs resulting from non-negligent actions.
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9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

- The right to access the data we hold about you
- The right to request correction or deletion of your personal data
- The right to object to or restrict processing of your data
- The right to withdraw consent to marketing communications at any time
- The right to data portability

To exercise these rights, please contact us at: privacy@Superdone.ai

10. Data Retention
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We retain your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When personal data is no longer needed, we securely delete or anonymize it.

11. International Data Transfers

As a U.S.-based company, your data may be transferred to and stored on servers located in the United States. By using our services, you consent to the transfer of your information outside your country of residence.

15. GDPR Compliance for EU, EEA and UK Users

‍If you are located in the EU, EEA, or UK, you have the following rights under the GDPR:To access the personal data we hold about youTo request correction or deletion of your personal dataTo object to or restrict the processing of your dataTo withdraw consent where processing is based on consentTo lodge a complaint with a data protection authorityTo request transfer of your data to another service provider (data portability)Superdone LLC is the data controller for personal data collected through our services. If you have any questions about how we collect, use, or protect your data, or if you would like to exercise your GDPR rights, please contact us at privacy@Superdone.ai.

13. Changes to This Privacy Policy
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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

14. Privacy Notice for California Residents

For more info about our privacy policy for California Residents please click here.

15. Contact Us
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If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

‍Email: privacy@Superdone.ai
‍Address: 30 Doaks Lane, Marblehead, MA 01945